Chatty new Mandata solution for improved driver messaging

26 April 2019

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Chatty new Mandata solution for improved driver messaging

Driver Messaging, Navigation and ETA’s are all part of the latest series of mobile applications being developed by Mandata and previewed at this year’s CV Show.

The new Manifest+ smartphone app will give real-time driver messaging capabilities as well as sat nav and eta’s.

Logging in to the service enables traffic planners to send instant messages between the transport management system (either Mandata TMS or TMS Go!) and drivers. Likewise, drivers can send messages to authorised recipients.

Through the use of user groups you can quickly communicate with a number of users at once. Additionally, the transport management administrator can control who each user or driver can communicate with. A full audit trail of sent messages is also available, including when they were sent, received and opened.

When a message is received by the Traffic Operator a notification will appear in the user’s task bar, similar to the way Outlook alerts you to new emails. The driver’s phone will also receive a notification in the task bar as well as within the app itself.

The haulier’s administrator can manage the message groups via a series of easy-to-use management screens to control and coordinate who can communicate with each other. Messages are downloaded and presented in a simple, easy-to-follow chat style interface with speech bubbles for added clarity and reference when the driver logs in. Unread chat streams are also highlighted.

Safe and secure driver messaging with end-to-end- encryption is part of a package of advanced, easy-to-use app-based services and features from Mandata that enable drivers to receive work instructions and see at-a-glance via a smartphone, the sequence of jobs and manifest details, which can be updated with changes throughout the day.  With the ability to capture proof-of-delivery within the new app it’s a powerful integrated solution delivering real value to operators, drivers and customers alike.

Designed to operate on any Android or (Apple) iOS platform, the Manifest+ app also features turn-by-turn truck-aware sat nav capability offering the simplicity and convenience of everything a HGV driver needs on one user-friendly device.

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